GARA (Glen Austin Residents' Association)
  • Glen Austin
    • About GARA
    • Join GARA
    • Volunteer to help GARA
    • GARA Constitution
    • History of Glen Austin
    • Historical & Sensitive Sites in and around Glen Austin
    • Newsletters
  • Proposed Development
    • Holding 394 | 15 van Riebeek
    • Holding 309 | 14 Potgieter
  • Safety
    • Street Security Groups
    • Community Policing Forum (CPF) & Blockwatch
  • Contacts

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GARA Committee Members &
Contact Details &
​Links to CoJ Departments

You can contact the committee members through our [email protected] email address
You can phone GARA on 071 054 6362
​For contacting Block 5 for the gated community, you can contact Lizl Snyman, [email protected]
Designation Name
Chairperson John Mphatsoe
Secretary Nicoliene Badenhorst
Vice chairperson Martin Dohm
Treasurer Frans van Zyl
Midrand Sector 1 Community Policing Forum Jonathan Burrows
Glen Austin Conservancy Judy Bird
Glen Austin Estates (GAE) Ronnie Purnell
Marketing and communication Anton Cloete
Glen Austin Website Admin Paul Ecroignard

Useful Numbers and Contact Details

Here are contact details to report and log your service delivery issues/requests.
 
Remember it’s the responsibility of the Municipality to supply the services to residents and the  Councillor's role is monitoring and oversight in collaboration with the Ward Committee Member responsible for the particular portfolio.
 
PS: Please always ensure you have a reference number when escalating to the groups and Councillor.
City Power
Joburg Water
This includes:
1. Electricity outages
2. Meter issues
3. Street lights
4. Prepaid/Smart metering.
 
Call: 0860 562 874 option 2.
Call: 011 375 5555 option 2.
 
Using web portal
https://citypower.mobi
or you can download the FREE app from playstore “My Citypower”
 
Twitter: @CityPowerJhb

This includes:
1. Sewage leaks and overflows
2. Burst water pipes
3. Replacing damaged meters
4. Fire Hydrants values
 
Call: 0860 562 874
 
SMS line: 076 333 5052
 
Email: [email protected]
 
Twitter: @JHBWater

Joburg Road Agency
City Park
This includes:
 
1.  Pothole repairs
2.  Storm water drains
3.  Re-instatement a
4.  Road markings
5.  Road signage
6.  Traffic signals
7.  Pavements (Hard surface)
 
Call:  0800 002 587 or
          0860 562 874 option 5
 
Email: [email protected]
 
Twitter: @MyJra

This includes:
 
1. Tree pruning/cutting
2. Grass cutting
3. Municipal pools
4. The Joburg Zoo
5. Libraries
5. Recreation centres
6. Joburg open spaces
7. City owned Parks
 
Call: 0860 562 874 option 0
Email:
[email protected]
[email protected]
[email protected]

Fallen trees: 011 712-6600
Or [email protected]

Pikitup
Emergency Services / JMPD
This includes:
 
1. Refuse removal (Household)
2. Clearing public bins
3. Illegal dumping
 
Call: 0860 562 874 option 4
Illegal dumping WhatsApp to 082 779 1361

This includes:
 
1. Fires
2. Noise control
3. Ambulances services
4. By law infringements
5. Traffic enforcement and licensing
 
Call JMPD 011 758 9620 or 011 375 5918 and state emergency
 
Call Fire: (011) 375-5911
Billing Queries
Health Related Issues
This includes:
 
1.  Billing related matters
2.  Statement inquiries
3.  Payment arrangements
 
Call: 0860 562 874 option 1
 
Email: [email protected]
 
Municipal statement www.joburg.org.za
Under e-services, other queries must
be logged at a walk-in centre

This includes:
 
1. Health department
2. Environmental health
 
Call: 011 375 5555 and ask for Environmental Health

Hijacked Properties
Building Control
This includes:
 
1. Hi jacked property
2. Abandoned properties
 
Contact the Group Forensics and Investigation Services (GFIS) on 080 000 2587
Hijacked Properties
This includes
 
1. Town planning
2. Building inspector
3. Plans
4. Urban management
5. Zoning
 
Email: [email protected]

GA Sector 1 SAPS Patrol Vehicle: 071 675 6109
Midrand SAPS: 011 347 1600 / 02
Relief Commander: 071 675 6114

Ambulance ER24: 084 124
Ambulance Netcare: 082 911
CoJ Ambulance & Fire Brigade: 011 375 5911
Crisis Control (ALL EMERGENCIES): 011 254 0888

Johannesburg Metro Police: 011 375 5911

ESKOM Fault Reporting: 086 003 7566 or
Alfred the Chatbot: https://alfred.eskom.co.za/chatroom

Lifeline: 0800 012 322

Midrand SPCA: 011 265 9935 or 084 404 6610

SA Poisons Info Centre: 021 689 5227

Environmental Health Services: 011 226 8300

GARA: 071 054 6362 or [email protected]

COJ Call Centre 
011 375 5555

Septic tank emptying   
011 375 5555 and choose the option for Joburg  Water.

Potholes/storm water drains 
[email protected]
Region A  Customer Services  Centre
300 – 15th Avenue
Midrand
011 203 3605
Open 07.30  to  15.30  Monday  to Friday
Last  Saturday in the month  07.30  to 12 noon.

COJ Anti-Fraud Hotline: 0800 002 587

Contacts  for Ward  92  (Glen Austin)   
Ward Councillor: Charmaine Ngoepe on [email protected]
Ward  Inspector: Jeanney Makape on  [email protected]

​​Links to CoJ Departments

Road Master Plan: https://eservices.joburg.org.za/Pages/BuildingPlans.aspx
General Valuations: https://eservices.joburg.org.za/Pages/GeneralValuations.aspx
Standard Drawings: www.jra.org.za/documents/standarddrawings/MIDRAND_C2A0.pdf
Whistle Blowers: https://eservices.joburg.org.za/Pages/Whistleblower.aspx
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  • Glen Austin
    • About GARA
    • Join GARA
    • Volunteer to help GARA
    • GARA Constitution
    • History of Glen Austin
    • Historical & Sensitive Sites in and around Glen Austin
    • Newsletters
  • Proposed Development
    • Holding 394 | 15 van Riebeek
    • Holding 309 | 14 Potgieter
  • Safety
    • Street Security Groups
    • Community Policing Forum (CPF) & Blockwatch
  • Contacts